RedThread

Contact us

Bring it to the desk.

One inbox, read by the people who make the cases. Tell us which case you mean and we can usually help in a line or two.

Contents

Reach us

Response time
Usually within two working days.

What to write about

A case that doesn’t hold up. The most useful mail we get. Name the case number and the step where the reasoning broke — a contradiction, a lead that dead-ends, an answer the evidence doesn’t reach. We correct files.

Account trouble. Verification mail that never arrived, a sign-in that won’t take, progress that looks wrong. Write from the address on the account if you can.

Writing, press, partnerships. If you want to write for the archive, send something you’ve written rather than a pitch.

Privacy and data requests. Access, correction or erasure of your data — see the privacy policy, or write to the grievance officer below.

Business details

RedThread is operated by the entity below. These details are published so you always know who you are dealing with.

Legal name
TODO — registered legal name
Entity type
TODO — entity type
Registered address
TODO — street address, Mumbai, Maharashtra, 400002, India
Website
redthread.co.in

Grievance officer

In line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, complaints about your data or about content on this site can be raised with our grievance officer. We acknowledge every complaint within 24 hours and aim to resolve it within 15 days.

Grievance officer
Anakin Knight
Address
TODO — street address, Mumbai, Maharashtra, 400002, India